{"id":9175,"date":"2024-12-16T14:21:19","date_gmt":"2024-12-16T13:21:19","guid":{"rendered":"https:\/\/tracefy.com\/?post_type=helpie_faq&p=9175"},"modified":"2024-12-16T14:21:22","modified_gmt":"2024-12-16T13:21:22","slug":"i-press-forgot-password-in-the-app-but-i-dont-receive-an-email-what-can-i-do","status":"publish","type":"helpie_faq","link":"https:\/\/tracefy.com\/en\/helpie_faq\/ik-druk-op-wachtwoord-vergeten-in-de-app-maar-ik-ontvang-geen-mail-wat-kan-ik-doen\/","title":{"rendered":"I press forgot password in the app, but I don't receive an email. What can I do?"},"content":{"rendered":"

First check your spam box to see if the email ended up there. If not, check that you are using the right app. If you have a Tracefy Pro tracker, make sure you create your account in the Tracefy Pro app and not in the Tracefy Solo app and vice versa.<\/p>\n\n\n\n

<\/p>","protected":false},"excerpt":{"rendered":"

Controleer eerst uw spambox om te zien of de e-mail daar terecht is gekomen. Indien dit niet het geval is, controleer dan of u de juiste app gebruikt. Als u een Tracefy Pro-tracker heeft, zorg er dan voor dat u uw account aanmaakt in de Tracefy Pro-app en niet in de Tracefy Solo-app en vice […]<\/p>\n","protected":false},"author":3,"featured_media":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"tags":[],"helpie_faq_category":[14],"helpie_faq_group":[],"class_list":["post-9175","helpie_faq","type-helpie_faq","status-publish","format-standard","hentry","helpie_faq_category-pro"],"yoast_head":"\nIk druk op wachtwoord vergeten in de app, maar ik ontvang geen mail. Wat kan ik doen? - Tracefy | Keep Your Bike Close<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/tracefy.com\/en\/helpie_faq\/i-press-forgot-password-in-the-app-but-i-dont-receive-an-email-what-can-i-do\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ik druk op wachtwoord vergeten in de app, maar ik ontvang geen mail. Wat kan ik doen?\" \/>\n<meta property=\"og:description\" content=\"Controleer eerst uw spambox om te zien of de e-mail daar terecht is gekomen. Indien dit niet het geval is, controleer dan of u de juiste app gebruikt. Als u een Tracefy Pro-tracker heeft, zorg er dan voor dat u uw account aanmaakt in de Tracefy Pro-app en niet in de Tracefy Solo-app en vice […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/tracefy.com\/en\/helpie_faq\/i-press-forgot-password-in-the-app-but-i-dont-receive-an-email-what-can-i-do\/\" \/>\n<meta property=\"og:site_name\" content=\"Tracefy | Keep Your Bike Close\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Tracefy\/\" \/>\n<meta property=\"article:modified_time\" content=\"2024-12-16T13:21:22+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/tracefy.com\\\/helpie_faq\\\/ik-druk-op-wachtwoord-vergeten-in-de-app-maar-ik-ontvang-geen-mail-wat-kan-ik-doen\\\/\",\"url\":\"https:\\\/\\\/tracefy.com\\\/helpie_faq\\\/ik-druk-op-wachtwoord-vergeten-in-de-app-maar-ik-ontvang-geen-mail-wat-kan-ik-doen\\\/\",\"name\":\"Ik druk op wachtwoord vergeten in de app, maar ik ontvang geen mail. 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