{"id":9981,"date":"2025-10-14T07:53:21","date_gmt":"2025-10-14T06:53:21","guid":{"rendered":"https:\/\/tracefy.com\/?page_id=9981"},"modified":"2025-10-14T07:56:15","modified_gmt":"2025-10-14T06:56:15","slug":"pro","status":"publish","type":"page","link":"https:\/\/tracefy.com\/es\/faq\/pro\/","title":{"rendered":"Pro"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"9981\" class=\"elementor elementor-9981\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6e1a8872 e-con-full e-flex e-con e-parent\" data-id=\"6e1a8872\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-4d53aeed e-flex e-con-boxed e-con e-child\" data-id=\"4d53aeed\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-456f389a elementor-widget elementor-widget-heading\" data-id=\"456f389a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Preguntas m\u00e1s frecuentes<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-21838f7f elementor-widget elementor-widget-heading\" data-id=\"21838f7f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">encuentre aqu\u00ed las respuestas a sus preguntas<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d3fbd31 e-flex e-con-boxed e-con e-parent\" data-id=\"d3fbd31\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cd616cc elementor-widget elementor-widget-helpie-faq\" data-id=\"cd616cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"helpie-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<section id='' \n                class='helpie-faq accordions faq-toggle open-first' \n                data-collection='' \n                data-pagination='0' \n                data-search='0' \n                data-pagination-enabled='0'\n                role='region'\n                aria-label='Secci\u00f3n FAQ'\n                aria-live='polite'><p class=\"collection-title\"> <\/p><form class=\"search\" onsubmit=\"return false;\" action=\"\"><div class=\"search__wrapper\"><input type=\"text\" class=\"search__input\" aria-label=\"Buscar en\" role=\"searchbox\" placeholder=\"\u00a1Encuentra tu respuesta!\"><span class=\"search__icon\"><svg class=\"svg-icon--search\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 22 22\">\n                        <g fill=\"none\" stroke=\"#171717\">\n                            <path stroke-linecap=\"square\" stroke-width=\"2\" d=\"M18.5 18.3l-5.4-5.4\"\/>\n                            <circle cx=\"8\" cy=\"8\" r=\"7\" stroke-width=\"2\"\/>\n                        <\/g>\n                    <\/svg><\/span><\/div><div class=\"search__message\"><\/div><input type=\"hidden\" name=\"trp-form-language\" value=\"es\"\/><\/form><h3 class='accordion__heading accordion__category' id=\"accordion-header-term-14\" data-item=\"hfaq-term-14\" data-id=\"term-14\">PRO<\/h3><article class=\"accordion\"><div class='helpie-faq-row'><div class='helpie-faq-col helpie-faq-col-12' ><ul><li class=\"accordion__item\"><div class=\"accordion__header\" \n                id=\"accordion-header-post-9183\"\n                role=\"button\"\n                aria-expanded=\"false\"\n                aria-controls=\"accordion-content-post-9183\"\n                data-id=\"post-9183\" \n                data-item=\"hfaq-post-9183\" \n                style=\"background:transparent;\" \n                data-tags=\"\"\n                tabindex=\"0\"><div class=\"accordion__title\">\u00bfCu\u00e1nto tiempo tiene Tracefy para rastrear la moto?<\/div><\/div><div id=\"accordion-content-post-9183\" \n                class=\"accordion__body\" \n                role=\"region\"\n                aria-labelledby=\"accordion-header-post-9183\"\n                style=\"background:transparent;\">\n<p>Esto var\u00eda seg\u00fan la compa\u00f1\u00eda de seguros. Normalmente, tenemos 72 horas para localizar la moto. Despu\u00e9s, entra en vigor el procedimiento de la compa\u00f1\u00eda de seguros.<\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \n                id=\"accordion-header-post-9195\"\n                role=\"button\"\n                aria-expanded=\"false\"\n                aria-controls=\"accordion-content-post-9195\"\n                data-id=\"post-9195\" \n                data-item=\"hfaq-post-9195\" \n                style=\"background:transparent;\" \n                data-tags=\"\"\n                tabindex=\"0\"><div class=\"accordion__title\">\u00bfPor qu\u00e9 puede variar el precio de compra de un concesionario a otro?<\/div><\/div><div id=\"accordion-content-post-9195\" \n                class=\"accordion__body\" \n                role=\"region\"\n                aria-labelledby=\"accordion-header-post-9195\"\n                style=\"background:transparent;\">\n<p>Nuestro precio de venta recomendado es de 199 euros, sin incluir el conector. El distribuidor puede cobrar un suplemento por el conector y los costes de instalaci\u00f3n. En algunas motos, el rastreador puede instalarse incluso mejor. Esto le cuesta m\u00e1s tiempo al distribuidor y estos costes pueden repercutirse.<\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \n                id=\"accordion-header-post-9193\"\n                role=\"button\"\n                aria-expanded=\"false\"\n                aria-controls=\"accordion-content-post-9193\"\n                data-id=\"post-9193\" \n                data-item=\"hfaq-post-9193\" \n                style=\"background:transparent;\" \n                data-tags=\"\"\n                tabindex=\"0\"><div class=\"accordion__title\">\u00bfCu\u00e1nto cuesta el localizador GPS?<\/div><\/div><div id=\"accordion-content-post-9193\" \n                class=\"accordion__body\" \n                role=\"region\"\n                aria-labelledby=\"accordion-header-post-9193\"\n                style=\"background:transparent;\">\n<p>Nuestro precio de venta recomendado de Tracefy Pro es de 199 euros, sin incluir el conector, el tiempo de instalaci\u00f3n ni la suscripci\u00f3n.<\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \n                id=\"accordion-header-post-9219\"\n                role=\"button\"\n                aria-expanded=\"false\"\n                aria-controls=\"accordion-content-post-9219\"\n                data-id=\"post-9219\" \n                data-item=\"hfaq-post-9219\" \n                style=\"background:transparent;\" \n                data-tags=\"\"\n                tabindex=\"0\"><div class=\"accordion__title\">\u00bfObtendr\u00e9 un descuento en mi seguro si instalo un localizador GPS?<\/div><\/div><div id=\"accordion-content-post-9219\" \n                class=\"accordion__body\" \n                role=\"region\"\n                aria-labelledby=\"accordion-header-post-9219\"\n                style=\"background:transparent;\">\n<p>Con Enra, obtienes un descuento de 25% en la prima por robo y con ANWB obtienes 20% de descuento en la prima por robo si la moto tiene un valor igual o inferior a 4.499 euros.<\/p>\n\n\n\n<p><\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \n                id=\"accordion-header-post-9221\"\n                role=\"button\"\n                aria-expanded=\"false\"\n                aria-controls=\"accordion-content-post-9221\"\n                data-id=\"post-9221\" \n                data-item=\"hfaq-post-9221\" \n                style=\"background:transparent;\" \n                data-tags=\"\"\n                tabindex=\"0\"><div class=\"accordion__title\">\u00bfEl Tracefy Pro est\u00e1 certificado por Kiwa?<\/div><\/div><div id=\"accordion-content-post-9221\" \n                class=\"accordion__body\" \n                role=\"region\"\n                aria-labelledby=\"accordion-header-post-9221\"\n                style=\"background:transparent;\">\n<p>Tracefy Pro cuenta con la certificaci\u00f3n Kiwa y, por tanto, est\u00e1 homologado para todas las compa\u00f1\u00edas de seguros de los Pa\u00edses Bajos.<\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \n                id=\"accordion-header-post-9217\"\n                role=\"button\"\n                aria-expanded=\"false\"\n                aria-controls=\"accordion-content-post-9217\"\n                data-id=\"post-9217\" \n                data-item=\"hfaq-post-9217\" \n                style=\"background:transparent;\" \n                data-tags=\"\"\n                tabindex=\"0\"><div class=\"accordion__title\">\u00bfPuedo seguir asegurando mi Fatbike con su rastreador GPS?<\/div><\/div><div id=\"accordion-content-post-9217\" \n                class=\"accordion__body\" \n                role=\"region\"\n                aria-labelledby=\"accordion-header-post-9217\"\n                style=\"background:transparent;\">\n<p>FietsZeker asegura Fatbikes en combinaci\u00f3n con nuestro rastreador GPS.<\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \n                id=\"accordion-header-post-9215\"\n                role=\"button\"\n                aria-expanded=\"false\"\n                aria-controls=\"accordion-content-post-9215\"\n                data-id=\"post-9215\" \n                data-item=\"hfaq-post-9215\" \n                style=\"background:transparent;\" \n                data-tags=\"\"\n                tabindex=\"0\"><div class=\"accordion__title\">\u00bfTracefy Pro s\u00f3lo funciona en los Pa\u00edses Bajos?<\/div><\/div><div id=\"accordion-content-post-9215\" \n                class=\"accordion__body\" \n                role=\"region\"\n                aria-labelledby=\"accordion-header-post-9215\"\n                style=\"background:transparent;\">\n<p>El Tracefy Pro funciona en toda Europa por defecto. Si viaja fuera de Europa, el rastreador tambi\u00e9n funcionar\u00e1, pero tendremos que cambiar la configuraci\u00f3n en el rastreador. Dependemos de la red local.<\/p>\n\n\n\n<p>El servicio de investigaci\u00f3n s\u00f3lo funciona en los Pa\u00edses Bajos y B\u00e9lgica. Si la bicicleta es robada en otro pa\u00eds, nos pondremos en contacto con las autoridades locales. Esto ocurre raramente.<\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \n                id=\"accordion-header-post-9213\"\n                role=\"button\"\n                aria-expanded=\"false\"\n                aria-controls=\"accordion-content-post-9213\"\n                data-id=\"post-9213\" \n                data-item=\"hfaq-post-9213\" \n                style=\"background:transparent;\" \n                data-tags=\"\"\n                tabindex=\"0\"><div class=\"accordion__title\">\u00bfPuedo realizar el seguimiento de mi bicicleta tambi\u00e9n en un entorno web en lugar de una aplicaci\u00f3n?<\/div><\/div><div id=\"accordion-content-post-9213\" \n                class=\"accordion__body\" \n                role=\"region\"\n                aria-labelledby=\"accordion-header-post-9213\"\n                style=\"background:transparent;\">\n<p>Como consumidor, solo puedes rastrear bicicletas en una app. No en entorno web. Las empresas con una gran flota de veh\u00edculos s\u00ed tienen esta opci\u00f3n.<\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \n                id=\"accordion-header-post-9211\"\n                role=\"button\"\n                aria-expanded=\"false\"\n                aria-controls=\"accordion-content-post-9211\"\n                data-id=\"post-9211\" \n                data-item=\"hfaq-post-9211\" \n                style=\"background:transparent;\" \n                data-tags=\"\"\n                tabindex=\"0\"><div class=\"accordion__title\">\u00bfPuedo activar Tracefy PRO tambi\u00e9n sin un smartphone?<\/div><\/div><div id=\"accordion-content-post-9211\" \n                class=\"accordion__body\" \n                role=\"region\"\n                aria-labelledby=\"accordion-header-post-9211\"\n                style=\"background:transparent;\">\n<p>S\u00ed que es posible, sin embargo, no se puede informar de la moto de acuerdo o robado sin la aplicaci\u00f3n Tracefy PRO. La activaci\u00f3n sin un tel\u00e9fono inteligente es posible a trav\u00e9s de <a href=\"http:\/\/app.tracefy.com\/add-bike\">app.tracefy.com\/add-bike<\/a><\/p>\n\n\n\n<p>Sin embargo, la moto solo se puede rastrear a trav\u00e9s de la aplicaci\u00f3n Tracefy PRO, a menos que tengas una gran flota de veh\u00edculos. En ese caso, ponte en contacto con info@tracefy.com<\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \n                id=\"accordion-header-post-9209\"\n                role=\"button\"\n                aria-expanded=\"false\"\n                aria-controls=\"accordion-content-post-9209\"\n                data-id=\"post-9209\" \n                data-item=\"hfaq-post-9209\" \n                style=\"background:transparent;\" \n                data-tags=\"\"\n                tabindex=\"0\"><div class=\"accordion__title\">\u00bfPuedo a\u00f1adir varias bicicletas (rastreadores) a la aplicaci\u00f3n Tracefy PRO?<\/div><\/div><div id=\"accordion-content-post-9209\" \n                class=\"accordion__body\" \n                role=\"region\"\n                aria-labelledby=\"accordion-header-post-9209\"\n                style=\"background:transparent;\">\n<p>S\u00ed, es posible hacerlo a trav\u00e9s del bot\u00f3n \"mi moto\" de la aplicaci\u00f3n Tracefy PRO. A continuaci\u00f3n, toca \"a\u00f1adir bicicleta\" y sigue los pasos.<br><\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \n                id=\"accordion-header-post-9207\"\n                role=\"button\"\n                aria-expanded=\"false\"\n                aria-controls=\"accordion-content-post-9207\"\n                data-id=\"post-9207\" \n                data-item=\"hfaq-post-9207\" \n                style=\"background:transparent;\" \n                data-tags=\"\"\n                tabindex=\"0\"><div class=\"accordion__title\">\u00bfCu\u00e1nto dura la bater\u00eda de reserva del rastreador?<\/div><\/div><div id=\"accordion-content-post-9207\" \n                class=\"accordion__body\" \n                role=\"region\"\n                aria-labelledby=\"accordion-header-post-9207\"\n                style=\"background:transparent;\">\n<p>Aproximadamente 4 semanas. NOTA: Esto es con una bater\u00eda de reserva llena y cuando la bicicleta est\u00e1 parada. Cuando se pedalea sin bater\u00eda o sin alimentaci\u00f3n de la bicicleta, la bater\u00eda de reserva se agotar\u00e1 m\u00e1s r\u00e1pido.<\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \n                id=\"accordion-header-post-9205\"\n                role=\"button\"\n                aria-expanded=\"false\"\n                aria-controls=\"accordion-content-post-9205\"\n                data-id=\"post-9205\" \n                data-item=\"hfaq-post-9205\" \n                style=\"background:transparent;\" \n                data-tags=\"\"\n                tabindex=\"0\"><div class=\"accordion__title\">Veo que mi rastreador no crea recorridos en la aplicaci\u00f3n o s\u00f3lo dibuja l\u00edneas rectas, \u00bfc\u00f3mo es posible?<\/div><\/div><div id=\"accordion-content-post-9205\" \n                class=\"accordion__body\" \n                role=\"region\"\n                aria-labelledby=\"accordion-header-post-9205\"\n                style=\"background:transparent;\">\n<p>Lo m\u00e1s probable es que el rastreador funcione s\u00f3lo con la bater\u00eda de reserva, el rastreador no recibe alimentaci\u00f3n del veh\u00edculo. P\u00f3ngase en contacto con el concesionario.<\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \n                id=\"accordion-header-post-9203\"\n                role=\"button\"\n                aria-expanded=\"false\"\n                aria-controls=\"accordion-content-post-9203\"\n                data-id=\"post-9203\" \n                data-item=\"hfaq-post-9203\" \n                style=\"background:transparent;\" \n                data-tags=\"\"\n                tabindex=\"0\"><div class=\"accordion__title\">\u00bfCabe el rastreador en cualquier bicicleta el\u00e9ctrica?<\/div><\/div><div id=\"accordion-content-post-9203\" \n                class=\"accordion__body\" \n                role=\"region\"\n                aria-labelledby=\"accordion-header-post-9203\"\n                style=\"background:transparent;\">\n<p>Nuestro rastreador de mangas GPS se adapta a +- 95% de todas las E-bikes. Obtenga asesoramiento sobre esto de uno de nuestros distribuidores.<\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \n                id=\"accordion-header-post-9201\"\n                role=\"button\"\n                aria-expanded=\"false\"\n                aria-controls=\"accordion-content-post-9201\"\n                data-id=\"post-9201\" \n                data-item=\"hfaq-post-9201\" \n                style=\"background:transparent;\" \n                data-tags=\"\"\n                tabindex=\"0\"><div class=\"accordion__title\">\u00bfFunciona el rastreador tambi\u00e9n en otros veh\u00edculos?<\/div><\/div><div id=\"accordion-content-post-9201\" \n                class=\"accordion__body\" \n                role=\"region\"\n                aria-labelledby=\"accordion-header-post-9201\"\n                style=\"background:transparent;\">\n<p>El rastreador GPS es para e-bikes, scooters, coches y patinetes el\u00e9ctricos. <strong>NO<\/strong> Para bicicletas normales.<\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \n                id=\"accordion-header-post-9199\"\n                role=\"button\"\n                aria-expanded=\"false\"\n                aria-controls=\"accordion-content-post-9199\"\n                data-id=\"post-9199\" \n                data-item=\"hfaq-post-9199\" \n                style=\"background:transparent;\" \n                data-tags=\"\"\n                tabindex=\"0\"><div class=\"accordion__title\">\u00bfSe pueden a\u00f1adir varios veh\u00edculos a la aplicaci\u00f3n?<\/div><\/div><div id=\"accordion-content-post-9199\" \n                class=\"accordion__body\" \n                role=\"region\"\n                aria-labelledby=\"accordion-header-post-9199\"\n                style=\"background:transparent;\">\n<p>Puede a\u00f1adir varios veh\u00edculos Tracefy Pro en una sola aplicaci\u00f3n. Usted paga una suscripci\u00f3n por rastreador GPS. Si su flota tiene m\u00e1s de 5 veh\u00edculos, le recomendamos que utilice nuestro portal en l\u00ednea. Es m\u00e1s c\u00f3modo. Si est\u00e1 interesado, env\u00ede un correo electr\u00f3nico a info@tracefy.com. <a href=\"mailto:info@tracefy.com\">info@tracefy.com<\/a><\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \n                id=\"accordion-header-post-9197\"\n                role=\"button\"\n                aria-expanded=\"false\"\n                aria-controls=\"accordion-content-post-9197\"\n                data-id=\"post-9197\" \n                data-item=\"hfaq-post-9197\" \n                style=\"background:transparent;\" \n                data-tags=\"\"\n                tabindex=\"0\"><div class=\"accordion__title\">\u00bfPueden varios usuarios realizar el seguimiento de la(s) misma(s) moto(s) en la aplicaci\u00f3n Tracefy Pro?<\/div><\/div><div id=\"accordion-content-post-9197\" \n                class=\"accordion__body\" \n                role=\"region\"\n                aria-labelledby=\"accordion-header-post-9197\"\n                style=\"background:transparent;\">\n<p>S\u00ed, es posible. Puedes compartir tus datos de acceso con la persona que tambi\u00e9n necesite seguir las motos. As\u00ed que no necesitas una segunda suscripci\u00f3n para ello.<\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \n                id=\"accordion-header-post-9191\"\n                role=\"button\"\n                aria-expanded=\"false\"\n                aria-controls=\"accordion-content-post-9191\"\n                data-id=\"post-9191\" \n                data-item=\"hfaq-post-9191\" \n                style=\"background:transparent;\" \n                data-tags=\"\"\n                tabindex=\"0\"><div class=\"accordion__title\">\u00bfCu\u00e1nto cuesta la suscripci\u00f3n a Tracefy Pro?<\/div><\/div><div id=\"accordion-content-post-9191\" \n                class=\"accordion__body\" \n                role=\"region\"\n                aria-labelledby=\"accordion-header-post-9191\"\n                style=\"background:transparent;\">\n<p>Ofrecemos suscripciones de 1, 2, 3, 4 o 5 a\u00f1os para Tracefy Pro (si elige una suscripci\u00f3n para adultos, deber\u00e1 pagar por adelantado todos los a\u00f1os):<\/p>\n\n\n\n<p>Suscripci\u00f3n de 1 a\u00f1o = 89,95 euros al a\u00f1o<\/p>\n\n\n\n<p>Abono de 2 a\u00f1os = 84,95 euros al a\u00f1o<\/p>\n\n\n\n<p>Suscripci\u00f3n de 3 a\u00f1os = 74,95 euros al a\u00f1o<\/p>\n\n\n\n<p>Suscripci\u00f3n de 4 a\u00f1os = 69,95 euros al a\u00f1o <\/p>\n\n\n\n<p>Suscripci\u00f3n de 5 a\u00f1os = 64,95 euros al a\u00f1o<\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \n                id=\"accordion-header-post-9189\"\n                role=\"button\"\n                aria-expanded=\"false\"\n                aria-controls=\"accordion-content-post-9189\"\n                data-id=\"post-9189\" \n                data-item=\"hfaq-post-9189\" \n                style=\"background:transparent;\" \n                data-tags=\"\"\n                tabindex=\"0\"><div class=\"accordion__title\">\u00bfPuedo pedir el rastreador Tracefy Pro por Internet e instalarlo yo mismo?<\/div><\/div><div id=\"accordion-content-post-9189\" \n                class=\"accordion__body\" \n                role=\"region\"\n                aria-labelledby=\"accordion-header-post-9189\"\n                style=\"background:transparent;\">\n<p>No, esto no es posible. S\u00f3lo es posible a trav\u00e9s de uno de nuestros distribuidores o si Tracefy realiza el montaje in situ.<\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \n                id=\"accordion-header-post-9187\"\n                role=\"button\"\n                aria-expanded=\"false\"\n                aria-controls=\"accordion-content-post-9187\"\n                data-id=\"post-9187\" \n                data-item=\"hfaq-post-9187\" \n                style=\"background:transparent;\" \n                data-tags=\"\"\n                tabindex=\"0\"><div class=\"accordion__title\">\u00bfCu\u00e1les son los costes si Tracefy viene a instalarlo in situ?<\/div><\/div><div id=\"accordion-content-post-9187\" \n                class=\"accordion__body\" \n                role=\"region\"\n                aria-labelledby=\"accordion-header-post-9187\"\n                style=\"background:transparent;\">\n<p>El coste de una instalaci\u00f3n dom\u00e9stica es de 399 euros. Esto no incluye los costes de suscripci\u00f3n. El coste incluye el rastreador, el enchufe adaptador, el tiempo de instalaci\u00f3n y los gastos de llamada. (s\u00f3lo en los Pa\u00edses Bajos). Si desea solicitarlo, puede hacerlo a trav\u00e9s del siguiente enlace: https:\/\/tracefy.com\/nl\/product\/tracefy-gps-tracker-inclusief-installatie\/<\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \n                id=\"accordion-header-post-9185\"\n                role=\"button\"\n                aria-expanded=\"false\"\n                aria-controls=\"accordion-content-post-9185\"\n                data-id=\"post-9185\" \n                data-item=\"hfaq-post-9185\" \n                style=\"background:transparent;\" \n                data-tags=\"\"\n                tabindex=\"0\"><div class=\"accordion__title\">\u00bfHay alg\u00fan distribuidor de Tracefy cerca de m\u00ed?<\/div><\/div><div id=\"accordion-content-post-9185\" \n                class=\"accordion__body\" \n                role=\"region\"\n                aria-labelledby=\"accordion-header-post-9185\"\n                style=\"background:transparent;\">\n<p>M\u00e1s de 900 tiendas de bicicletas de los Pa\u00edses Bajos y B\u00e9lgica venden nuestro producto. Puede encontrar su distribuidor m\u00e1s cercano a trav\u00e9s del siguiente enlace: <a href=\"https:\/\/tracefy.com\/es\/tracefy-official\/busqueda-de-distribuidores\/\">https:\/\/tracefy.com\/nl\/tracefy-official\/dealer-zoeken\/<\/a><\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \n                id=\"accordion-header-post-9181\"\n                role=\"button\"\n                aria-expanded=\"false\"\n                aria-controls=\"accordion-content-post-9181\"\n                data-id=\"post-9181\" \n                data-item=\"hfaq-post-9181\" \n                style=\"background:transparent;\" \n                data-tags=\"\"\n                tabindex=\"0\"><div class=\"accordion__title\">\u00bfPuede transferirse el abono actual a una nueva persona si, por ejemplo, se vende la moto?<\/div><\/div><div id=\"accordion-content-post-9181\" \n                class=\"accordion__body\" \n                role=\"region\"\n                aria-labelledby=\"accordion-header-post-9181\"\n                style=\"background:transparent;\">\n<p>No, no es posible. Se crea un mandato cuando se retira la suscripci\u00f3n. Estos datos no son editables. Si la moto se revende, la suscripci\u00f3n actual se interrumpir\u00e1 y el nuevo propietario deber\u00e1 suscribir una nueva suscripci\u00f3n. Tracefy no realiza reembolsos de meses\/a\u00f1os pendientes de la suscripci\u00f3n.<\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \n                id=\"accordion-header-post-9179\"\n                role=\"button\"\n                aria-expanded=\"false\"\n                aria-controls=\"accordion-content-post-9179\"\n                data-id=\"post-9179\" \n                data-item=\"hfaq-post-9179\" \n                style=\"background:transparent;\" \n                data-tags=\"\"\n                tabindex=\"0\"><div class=\"accordion__title\">\u00bfC\u00f3mo puedo hacer que el rastreador muestre un \u00faltimo visto de, digamos, 3 horas? Siempre tengo una conexi\u00f3n en directo, \u00bfverdad?<\/div><\/div><div id=\"accordion-content-post-9179\" \n                class=\"accordion__body\" \n                role=\"region\"\n                aria-labelledby=\"accordion-header-post-9179\"\n                style=\"background:transparent;\">\n<p>Cuando la bicicleta est\u00e1 parada, el rastreador indica su ubicaci\u00f3n cada 12 horas. En cuanto la bicicleta se mueve, el rastreador vuelve a dar inmediatamente una nueva ubicaci\u00f3n y la \u00faltima vez que se vio se actualiza en la aplicaci\u00f3n a \"ahora activa\". La raz\u00f3n por la que el rastreador no transmite constantemente cuando la bicicleta est\u00e1 parada es para ahorrar bater\u00eda. De lo contrario, se agotar\u00eda demasiado r\u00e1pido.<\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \n                id=\"accordion-header-post-9177\"\n                role=\"button\"\n                aria-expanded=\"false\"\n                aria-controls=\"accordion-content-post-9177\"\n                data-id=\"post-9177\" \n                data-item=\"hfaq-post-9177\" \n                style=\"background:transparent;\" \n                data-tags=\"\"\n                tabindex=\"0\"><div class=\"accordion__title\">Me han robado la bici, \u00bfy ahora qu\u00e9?<\/div><\/div><div id=\"accordion-content-post-9177\" \n                class=\"accordion__body\" \n                role=\"region\"\n                aria-labelledby=\"accordion-header-post-9177\"\n                style=\"background:transparent;\">\n<p>En la aplicaci\u00f3n Tracefy PRO, puedes reportar la moto como robada, esto se puede hacer en la parte superior izquierda pulsando el escudo o en la parte inferior izquierda en mi moto. El servicio de seguimiento se pondr\u00e1 en contacto contigo lo antes posible.<br><\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \n                id=\"accordion-header-post-9175\"\n                role=\"button\"\n                aria-expanded=\"false\"\n                aria-controls=\"accordion-content-post-9175\"\n                data-id=\"post-9175\" \n                data-item=\"hfaq-post-9175\" \n                style=\"background:transparent;\" \n                data-tags=\"\"\n                tabindex=\"0\"><div class=\"accordion__title\">He pulsado \"He olvidado mi contrase\u00f1a\" en la aplicaci\u00f3n, pero no he recibido ning\u00fan correo electr\u00f3nico. \u00bfQu\u00e9 puedo hacer?<\/div><\/div><div id=\"accordion-content-post-9175\" \n                class=\"accordion__body\" \n                role=\"region\"\n                aria-labelledby=\"accordion-header-post-9175\"\n                style=\"background:transparent;\">\n<p>En primer lugar, comprueba si el correo electr\u00f3nico ha ido a parar a la bandeja de correo no deseado. Si no es as\u00ed, compruebe que est\u00e1 utilizando la aplicaci\u00f3n correcta. Si tiene un rastreador Tracefy Pro, aseg\u00farese de crear su cuenta en la aplicaci\u00f3n Tracefy Pro y no en la aplicaci\u00f3n Tracefy Solo y viceversa.<\/p>\n\n\n\n<p><\/p>\n<\/div><\/li><\/ul><\/div><\/div><\/article><\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Meeste gestelde vragen vind hier antwoorden op uw vragen PRO Wat zijn de kosten van de gps-tracker? Onze adviesverkoopprijs van de Tracefy Pro \u20ac209,95 exclusief connector, inbouwtijd en abonnement. Krijg ik korting op mijn verzekering als ik een gps tracker monteer? Bij Enra krijgt u een korting van 20% op de diefstalpremie en bij ANWB [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":5820,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9981","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Pro - Tracefy | Keep Your Bike Close<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/tracefy.com\/es\/faq\/pro\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pro\" \/>\n<meta property=\"og:description\" content=\"Meeste gestelde vragen vind hier antwoorden op uw vragen PRO Wat zijn de kosten van de gps-tracker? 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