I see that my tracker does not create rides in the app or it only draws straight lines, how is that possible?

The tracker most likely works only on the backup battery, the tracker does not receive power from the vehicle. Please contact the dealer.

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Tracefy B.V.
Treubstraat 27
2288 EH Rijswijk

Telephone: +31 10 3073199
Email: info@tracefy.com

GPS Tracker bicycle
GPS Tracker E-bike
Insure electric bicycle with Tracefy

All Tracefy products are Kiwa certified and therefore approved by all insurers.

Privacy & Security

Data from vehicles and assets connected to the Tracefy system are processed on secure servers and are protected from unauthorised use. All data are processed in full compliance with AVG guidelines.

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